Frequently Asked Questions
Shipping methods include USPS or UPS. The specific options will be listed in the checkout process along with prices. Shipping is based on the combined weight of the products being purchased and the shipping address.
Orders ship on the next business day.
Once your order is shipped, you will receive an email with the tracking information/link listed.
If you’re close to our shop in Rockport, you can save a little cash by selecting “In-Store Pick-up” instead of having your order shipped to you.Once you’re order is complete, you can come to our shop, during our normal business hours, with your receipt and pick up your items.As a courtesy, please pick up your items within one week of your purchase.
Down East Shop
680 Commercial Street (Route 1)
Rockport, ME 04856
Open Monday – Friday 9:00am – 4:30pm (except major holidays)
Visa, MasterCard, American Express, Discover, and PayPal.
Yes, prices are subject to change.
Once you submit your order, it cannot be changed or canceled online; however, please call us at 1-800-766-1670 immediately (EST M-F 8:00 am – 5:00 pm) and if the order has not shipped, we can manually adjust it prior to shipping.
We collect sales tax on orders shipping to a Maine address.
Down East Enterprise
PO Box 679
Camden, ME 04843