Frequently Asked Questions
We ship orders via USPS or UPS. We have a flat rate shipping fee of $7 for orders with a subtotal of $15 and under, and $10 for orders over $15.
We try to ship all orders the next business day unless a product is noted differently.
Once your order is shipped, you will receive an email with the tracking information/link listed.
If you’re close to our shop in Rockport, you can save a little cash by selecting “In-Store Pick-Up” instead of having your order shipped to you. We will call you the next business day to set up a pick up time.
We are located at:
Down East Shop
680 Commercial Street (Route 1)
Rockport, ME 04856
Visa, MasterCard, American Express, Discover, and PayPal.
Yes, prices are subject to change.
Once you submit your order, it cannot be changed or canceled online; however, please call us at 1-800-766-1670 immediately (EST M-F 8:00 am – 5:00 pm) and if the order has not shipped, we can manually adjust it prior to shipping.
We collect sales tax on orders shipping to a Maine address.
Down East Enterprise
PO Box 679
Camden, ME 04843